Category Archives: Poor Support

Poor Customer Support
There are many out there who have been badly done by large companies. This category is setup for people who have had problems with customer support.
Recently I had a very poor experience with Skype. The support was so poor that no matter how good the product, they shouldn’t be used unless they start giving genuine attention to their customers.
I would love to hear from you

Skype intent on keeping their customers unsatisfied

It has been a while since I provided an update on the situation with Skype. I was hoping for a satisfactory resolution however they seem intent on keeping their customers unsatisfied. As I mentioned in my previous post on this … Continue reading

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An update on Skype

I want to provide an update on my case with Skype. I am still corresponding with a Skype contact provided to me by the Skype blogger (Peter) and the current status is that I have been offered a number of … Continue reading

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A change of attitude or just more delays ?

I continue to actively monitor the Skype forums looking for customers who are having problems with Skype customer support and after replying to one of the posts I got a message for the “Skype” moderator on the forum that a … Continue reading

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Alternatives to Skype

Given the complete lack of support to customers from Skype and their bad and unacceptable business practices against their own customers, I am trying out a number of other alternatives. I will list below the ones I know and may … Continue reading

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Poor Skype Support

I have been an avid and keen supporter of Skype for the last few years. I enjoyed using their software and was always encouraging others to use Skype as a means of communications. It was only until I had to … Continue reading

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